It’s impossible to deliver the consistent high quality our customers need without access to high-quality raw materials. That’s why we work closely with farmers, in growing programmes throughout the world, to ensure that we can secure the very best.


We leave nothing to chance

The careful selection, risk assessment and auditing of each partner in our supply chain is the cornerstone of our quality assurance process.

Individual growers, processors and packers must all meet our rigorous standards of environmental and social responsibility. They need to be capable too of meeting the regulatory requirements of the country or countries where the final product will be sold.

We work to the following standards and certifications, and we are able to supply product which is fully compliant.

BRC – Global Standard for Food Safety

GFSI – Global Food Safety Initiative

FSSC 22000 – Food Safety System Certification

SAI – Sustainable Agriculture Initiative

FDA – US Food and Drink Federation

RSPO – Roundtable on Sustainable Palm Oil

Sedex – ethical and responsible business practices in global supply chains


Working in partnership
Our quality assurance teams work collaboratively with all of our supply chain partners. This is to ensure that the highest quality crops are produced, and that rigorous standards of environmental and social responsibility are maintained.

For example, regional technical managers provide both onsite supervision and practical support to our strawberry farmers in China, Chile and North Africa. They offer advice and help with plant varieties, cultivation, water conservation, pesticide use and farm management.

You can rest assured that your ingredients have been sustainably sourced, with full traceability back to source.

You can count on us
The scale and stability of our raw materials supply chain enables us to deliver on the promises we make.

We can, for example, supply most seasonal ingredients all year round; or overcome the problem of a local crop failure. We share market intelligence, anticipate problems and work as a global team to ensure continuity of supply.

Our quality assurance teams also work closely with production colleagues to ensure that the raw materials supplied, perform as expected through the manufacturing process.

These things, combined, make Chaucer unique.