Corporate Social Responsibility

We are proud to have evolved a company that embraces high standards and responsible conduct, as this shapes the way we do business and engage with our employees, customers, growers and suppliers, stakeholders and the wider communities in which our operations have an impact.

With long established relationships, we’re good at what we do, and continually get better by investing in our production technologies, our supply chain, our people and our communities.

All of this allows us to ensure our customers receive the very best in sustainable, fresh, high quality produce that’s delivered on time, every time. We stand today as an acknowledged expert and category leader.

Our CSR activities are something we are genuinely committed to and extremely proud of. It is an area where we enjoy a long term aspiration to be truly the best in class.

Our focus on responsible business extends to the people with whom we work with, which means we choose growers and suppliers with values that align with ours.
We pay a fair price to growers and will reward loyalty and exceptional performance.

We can proudly demonstrate that all core fruit we supply to our customers is fully traceable from the farm to our factory.

We carry out biennial audits of ingredients suppliers to ensure they meet or exceed standards set by the Global Food Safety Initiative (GFSI). In addition, we are developing ethical business audits to ETI base code standards

We place high importance on instant information access and use Muddy Boots supply chain software across our supply base to ensure quality, traceability and compliance.

We source sustainable products wherever appropriate, including palm oil that is certified by the Roundtable on Sustainable Palm Oil (RSPO), which guarantees the oil has been produced in line with strict social and environmental criteria.



Pesticide management – We work closely with all our suppliers across the globe to ensure that Chaucer has the best source of information on good agricultural practice, to raise awareness of the issue of pesticide residues and to encourage and assist the food industry to deliver existing pesticide residue minimization initiativess

We ensure availability of crops throughout the seasons, thanks to our global network of factories and suppliers.

Our long-term Growing Programmes enable us to maintain a close and sustainable relationship with growers in our core strawberry regions, to improve farming methods including the use of pesticides, ensure product quality, and support growers’ development and earning potential.

We recognize the importance of supporting the communities in which we operate, and believe we have a valuable and responsible role to play in community life whilst creating longer term relationships.

As a major subsidiary of a Japanese company, we are compliant with J-Sox, or the Financial Instruments and Exchange Law, a scheme which aims to enhance public confidence in a business’s financial conduct by requiring control frameworks to support internal and external activities.